When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
SWEETV.com collects information from you in several different ways.
• If you join our registry, we will collect your first and last names, postal address, email address, and telephone number, and we also ask for age and birthday for member gifts.
• If you make a purchase on our site, we will collect your credit card number, a shipping address, and a telephone number for that shipping address, and for any additional information that may be required to personalize the product you purchase.
• If you contact our customer service, we will collect your name, postal address, email address, telephone number, order number, and such other information as you wish to submit to us for our assistance.
One goal in collecting personal information from you is to provide an efficient, humanized, and customized shopping experience. What we want is to:
- Help make the Site easier for you to use by not having to enter information more than once.
- Help you quickly find information, products, and services.
- Help us create content that is most relevant to you.
- Alert you to new information, products, and services that we offer.
Please be advised that registration is required to make a purchase at this website, post a product review or use certain additional features of this site. Registration also allows us to send you information about our special events and offers, and other information custom-tailored to your needs.
Automatic Information: We use a third-party advertising company to serve ads on our behalf across the Internet. To help make our information more useful to our visitors, we may collect non-identifying information about your visits to our website, and about your interaction with our ads. For example, we may keep track of how many of our ads you had seen before visiting our site, how you were directed to our site, how you navigate around it, and which products you browse, as well as your purchasing activities. To do this, we use technology such as cookies, action tags, Web Beacons, or GIF tags, which we may place at various sections within our website. We do not collect any personally identifiable information through the use of this technology.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Amazon order numbers, eBay order number and order numbers on other online stores), email address, and phone number. We refer to this information as “Order Information.
Other Information: We may also collect certain non-identifying information about visitors to this website, including but not limited to the identity of their Internet browsers, the types of operating systems they use, their locations, and the domain names of their Internet service providers.
How SWEETV Uses Your Personal Information
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the site's content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under the control of SWEETV.com.
(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as registering for a contest or sweepstakes; requesting us to notify you of new brands, new product styles, or product sizes; signing up for email newsletters and special offers, or signing up for the SWEETV.com. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt-out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt-out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and offer you a great selection. We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone, except that:
As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as DHL, and UPS) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them with some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this in the Data Security below)
We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it is possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Notice in effect.
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
We may publicly disclose the name, city, and state of the contest and sweepstakes winners for our special events.
Your RightIf you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will
- Correct or update your personal information;
- Stop sending emails to your email address;
- Disable your account to prevent any future purchases through that account.
You can make these requests at the customer information section of this site, by telephoning the customer service hotline: 1-213-814-3525 (USA), or by emailing your request to SWEETV.com's Customer Service Team at [email protected]
Please note that do not email your credit card number or other sensitive information.
Offline Collection, Use & Disclosure of Information
Updates to This Policy
If we change or update this Privacy Notice, we will post changes and updates on this Site so that you will always be aware of what information we collect, use, and disclose. We encourage you to review this Privacy Notice from time to time so you will know if the Privacy Notice has been changed or updated. If you have any questions about the Privacy Notice, please contact us.